Managed ICT

We manage your ICT environment so that you can focus on running and improving your business

Our unique advantage is our ability to be your ICT partner as well as your telco partner, giving you the benefits of an integrated management approach to your providers, platforms, devices and users.

Benefits of Managed ICT

Productivity savings and a higher level of capability

Reduced risk with an independent managed service provider

Easier to plan for future needs

Better cost control and savings

Managed ICT Features

Proactive, structured management of your ICT environments

Connectiv provides proactive, structured monitoring of your ICT environment to reduce the possibility and risk of service interruptions. When something does go wrong, we’ll make sure it’s fixed efficiently and we’ll suggest any remedial work needed so it doesn’t happen again. Together we set goals that ensure your network and infrastructure runs at optimum efficiency and responds to the changes in your business as it grows and responds to its market. We identify and respond to emerging issues with a planned approach and clear communications. We focus on reducing ICT risks and incidents so that you can focus on running and improving your business.

Caring, responsive support desk staff

We support end users and their devices to ensure that they have the most productive ICT tools to meet their daily business responsibilities. We provide friendly, caring support staff to ensure that your staff can get on with their work when an incident or issue happens.

Innovative technology

Our technology stack is meticulously chosen and covers all requirements of Cloud Infrastructure, Security, Network, Disaster Recovery and Information Management. We research and test our technology stack continuously and we use this knowledge to guide our customers purchasing of ICT products and services, offering the best fit for business needs and value for money.

Cyber Security

Outsourcing managed ICT services makes sense in today’s complex and ever-changing technological environment. Choosing an ICT partner who understands the demands of constantly changing technology threats as well as evolving legislation means you can confidently protect your business. You will have an expert, professional approach to defending against ongoing cyber threats and costly data and compliance breaches.

Proactive approach to maintenance

Outsourcing ICT support to an expert partner ensures your IT infrastructure is thoroughly monitored and maintained at all times. We make use of the latest technologies in Backup and Disaster Recovery solutions, whilst pro-actively monitoring the overall health of your infrastructure to fix ICT issues before they become business problems.

Featured Case Study

The Rigging Shed engages Connectiv to service whole-of-business requirements